Client Services

CUSTOMER SERVICE – SMITH OFFERS:

  • SMITH offers over 20 years of staffing industry experience
  • Dedicated Account Coordinator – To ensure efficiency and responsiveness to your company’s needs, SMITH matches your corporate culture and our Solutions Recommendations with the individual strengths of a SMITH Account Coordinator.
  • 24 hour a day, seven day a week availability of our Account Coordinators.
  • You are assured contact with someone who is familiar with your account’s unique needs
  • We can provide qualified field personnel on short notice.

Pre-employment Screening – SMITH conducts:

  • one-on-one personal interviews with every job candidate
  • Criminal Background Check
  • I-9 Authentications through DHS E-Verify – ensures legal eligibility to work in the United States
  • Drug Screening
  • Reference Checks showing previous dependable work history
  • Education Verification
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    Unique Skill Set Development – SMITH includes:

  • Personalized training available for each customer
  • Skill-building for employees
  • Precise matching of field employee qualifications to open positions
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    Skills Testing – SMITH ensures:

  • Extensive interview and evaluations process
  • Customized proficiency tests, upon request, before any candidate is considered for an assignment
  • Certified Forklift Training
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    Skill Level Guarantee – SMITH guarantees that:

  • Every field employee provided will possess the skills requested by the order placer
  • Should you discover that the employee is unable to meet the job requirements during the first 4 hours and you notify your Account Coordinator, you will not be billed for that employee.
  • SMITH PERSONNEL TENURE is higher than the industry average

    Personalized Payroll

    • Payroll Record Retention
    • Weekly Payroll Processing
    • Paycheck Processing
    • Filing of State and Federal Unemployment Taxes
    • Filing of Social Security Taxes
    • Workers Compensation Insurance